If you press CTRL and F11, releasing both at the same time while the blue stripe is showing, you should get a menu allowing you to either restore your computer to factory delivered condition or quit.
Caution; this option completely replaces the contents of your C: drive with an image of the original contents of the drive as delivered from Dell. Make sure you back up anything you want to keep before attempting this process. You probably are right about the repair mode. It would fix the damaged DLL but would do nothing about the malware, something that I'll have to take into consideration. Reinstalling the drivers is one of the things that makes me nervous. I hope that you are right about the instructions at the Dell Support site.
Good suggestions on the anti-malware programs. The problem is that I already have Malware Bytes installed on my computer and I haven't been able to get it to launch for a couple of months. I hope that I can get this sorted out. Thank you, thank you, thank you!
Great suggestions. I will try them and see how things turn out. I wish that I had more experience resolving this type of problem but that is not the case. As already suggested by JackShack, if you want help to remove Malware you will need to create a new thread in the M alware Removal forum, click here.
Before posting there, I suggest you first read the sticky thread by Bugbatter, click here. Edit: If not already seen? Procedure for using Dell PC Restore, click here. Procedure for using XP Clean Install, click here. Do you think removing sp3 using control panel and then using the reinstallation cd[sp2] to repair would work?
I understand that wont fix the virus problem but just wondering if that would work just to repair the operating system. Browse Community. Windows General. Turn on suggestions.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Recover Data for Windows XP recovery software provides advanced technical features for solving your data loss troubles.
This recovery software for Windows XP can successfully recover windows xp files from corrupted or formatted windows partition. PrepKit MCDST , Troubleshoot Microsoft Windows XP is an interactive software application that helps you learn, tracks your progress, identifies areas for improvements and simulates the actual exam.
This PrepKit contains 3 interactive practice. This update also includes a small number of new functionalities, which do not significantly change customersd-deOao experience with the operating system. They are both used to restore a system incase of a crash.
I still need the operating system reinstall disk, but I've been having no luck getting it from dell. Any suggestions from anyone? Flooby 5 Tungsten. Did you not receive an operating system CD with the system?
If not, and if you're within 30 days of the system being delivered, just tell them that you didn't receive an OS CD. After 30 days though, you're on your own they assume that you'll inspect the items and report losses prior to that , and the same holds true if you simply lost your CDs following delivery.
Your practical options under those circumstances are to either buy a retail copy of the operating system at any retail vendor, or to buy another license for a retail version of the OS that you might already have, which would have to be done through Microsoft or a vendor who has license-only packages for sale. ChrisRLG 5 Rhenium. But I agree with you thay are the options he now has. Mike Massey 2 Bronze. I brought the Win XP Pro from a third party vendoe. Post Reply. Top Contributor.
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